Terms of Service

Last updated: July 28, 2026

These Terms of Service are an agreement between you and Loomacord, a software service operated from Kentucky, USA. They govern your use of loomacord.com, Loomacord applications, APIs, AI tools, credits, and related services (the “Service”). By creating an account, purchasing a plan, or using the Service, you agree to these Terms, our Privacy Policy, Refund Policy, and AI Safety & Consent Policy.

1. Eligibility and accounts

You must be at least 18 years old, or the age of legal majority where you live if higher. You must provide accurate account information, protect your credentials, and promptly report suspected unauthorized access. You may not share or resell an account, evade account limits, or create accounts to circumvent enforcement.

2. What Loomacord provides

Loomacord provides an original interface, workflow system, and orchestration layer that connects software features with licensed third-party AI and infrastructure services. Loomacord does not sell third-party accounts or API keys. Models, providers, limits, and features may change as the Service evolves or as underlying providers change.

3. Subscriptions, billing, and credits

Paid plans may renew monthly or annually as disclosed at checkout until canceled. Prices, taxes, renewal cadence, and material terms are shown before purchase. You may cancel future renewals through the available billing controls or by contacting support@loomacord.com.

Loomacord credits are internal, non-transferable metering units that measure use of Loomacord features. They are not money, stored value, cryptocurrency, or a payment method; they have no cash value, cannot be redeemed for cash, and cannot purchase third-party goods or services. Credit use varies by model, feature, input, output, and provider cost. Monthly plan credits may reset as disclosed on the applicable plan. Separately purchased or granted credits follow the conditions shown when issued.

Payments are handled by the independent payment processor identified at checkout. Loomacord does not store full card numbers. Your use of a processor is also governed by that processor’s terms and privacy policy.

4. Cancellations, refunds, and billing concerns

Refund eligibility, duplicate charges, failed service delivery, cancellations, and consumed credits are addressed in our Refund Policy. If you believe a charge is incorrect or unauthorized, contact support@loomacord.com promptly. We investigate good-faith billing reports and do not penalize users merely for reporting a legitimate concern.

5. Acceptable use

You may use the Service only lawfully and in accordance with these Terms and our AI Safety & Consent Policy. You may not use Loomacord to:

• create or distribute illegal, fraudulent, infringing, sexually exploitative, abusive, or privacy-violating material;
• impersonate a person, clone a voice, or use a face or likeness without authorization;
• create deceptive deepfakes, false endorsements, identity fraud, or nonconsensual intimate content;
• harvest data unlawfully, bypass access controls, collect sensitive personal data without a lawful basis, or send unsolicited mass spam;
• introduce malware, attack systems, evade safeguards, interfere with billing or metering, or gain unauthorized access;
• resell Loomacord access, accounts, credits, or provider credentials without written authorization.

We may limit, block, investigate, preserve relevant records, or suspend activity reasonably believed to violate these rules, provider policies, or applicable law.

6. Store and seller tools

Loomacord Store and website tools help users display products, receive inquiries or orders, and link to payment options they control. Sellers connect their own external payment provider or payment link. Loomacord does not receive, hold, route, or settle funds between a seller and the seller’s customer, and is not the merchant of record for those external sales. Sellers are solely responsible for their products, customers, taxes, fulfillment, refunds, and legal compliance.

7. AI outputs and professional information

AI is probabilistic. Outputs may be inaccurate, incomplete, outdated, biased, or non-unique. Council and verification features can improve review but do not guarantee correctness. Legal, medical, tax, financial, securities, cryptocurrency, and market-related outputs are informational tools, not professional services or individualized advice. You are responsible for reviewing outputs, checking important facts, obtaining appropriate professional advice, and deciding whether an output is fit for your use.

8. Your content and intellectual property

You retain your rights in content you submit. You represent that you have the rights and consents needed to process it. You grant Loomacord a limited, non-exclusive license to host, transmit, process, reproduce, and display that content only as needed to provide, secure, support, and improve the Service or comply with law.

Loomacord and its licensors own the Service, software, interface, workflows, branding, and related intellectual property. Subject to these Terms, you receive a limited, revocable, non-transferable right to use the Service. Rights in AI outputs may also depend on applicable law and the terms of the provider that produced them.

9. Third-party services

The Service relies on third-party AI, hosting, data, media, and payment providers. Your requested content may be transmitted to the provider needed to perform the operation. Provider availability and rules can change, and some features may be unavailable when a provider is unavailable or prohibits a use.

10. Availability and changes

We work to keep Loomacord available and reliable, but do not promise uninterrupted or error-free operation. We may modify, suspend, or discontinue features; apply reasonable limits; perform maintenance; and update credit rates or plans. Material subscription price changes apply prospectively with notice as required by law.

11. Suspension and termination

You may stop using Loomacord at any time. We may suspend or terminate access for nonpayment, fraud, material breach, unlawful use, threats to people or systems, provider requirements, or legal obligations. Where reasonable, we will provide notice and an opportunity to correct the issue. Provisions that by their nature should survive termination will remain in effect.

12. Disclaimers and limitation of liability

To the maximum extent permitted by law, the Service and outputs are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted availability. Loomacord is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, or goodwill, arising from the Service.

To the maximum extent permitted by law, Loomacord’s aggregate liability arising from the Service or these Terms will not exceed the greater of the amount you paid Loomacord during the three months before the event giving rise to the claim or US $50. Some jurisdictions do not allow certain limitations, so those limitations apply only to the extent permitted.

13. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky, USA, without regard to conflict-of-law rules. Any dispute not subject to a mandatory consumer forum will be brought in a state or federal court with jurisdiction in Kentucky. Mandatory rights and venues available to consumers under applicable law remain unaffected.

14. Changes and contact

We may update these Terms to reflect changes in the Service, law, safety practices, or providers. Material changes will be posted with a revised date and additional notice where required. Questions about these Terms may be sent to terms@loomacord.com.